Developer Assistance

Technical Support and License Recovery

Direct response queues for VST3, AU, and AAX native environments handled by active audio software engineers.

Direct Desk

Open a Support Ticket

Inquiries receive direct responses from software and audio developers within one business day. Provide DAW version, host operating system, and order reference number for rapid license re-issue or compatibility verification.

System Verification

Support Benchmarks

< 24h

Response time

96kHz

Test environment

100%

Native Apple Silicon